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Frequently Asked Questions

Orders & Products
1. What is Anmora Gifts?
Anmora Gifts is a gifting brand that offers thoughtfully curated gift boxes, jewellery, and accessories for girls. Each product is designed to make gifting more meaningful and memorable.

2. What products do you sell?
We currently offer:
  • Pre-curated gift boxes for girls
  • Fashion jewellery and accessories
  • More collections and categories may be introduced in the future.

3. Do you offer customized or personalized gifts?
At the moment, we do not offer customization or personalization. All our gift boxes are carefully pre-curated.

Shipping & Delivery
4. Where do you deliver?
We currently deliver within India, starting with Bangalore.
We plan to expand to more locations soon.

5. How long does it take to process an order?
Orders are usually processed within 3–10 working days after payment confirmation.

6. How long will delivery take?
Delivery time depends on your location and the courier partner. While we try our best to ensure timely delivery, delays may sometimes occur due to external factors.

Cancellation, Returns & Refunds
7. Can I cancel my order?
Yes, orders can be cancelled only before they are shipped.
Once dispatched, cancellation is not possible.

8. Do you offer refunds?
No, Anmora Gifts follows a no-refund policy.
We request customers to review product details carefully before placing an order.

9. Do you accept returns?
We do not accept returns once an order is delivered. This helps us maintain hygiene and quality standards for jewellery and accessories.

10. What if my order arrives damaged?
In rare cases where all items in the order are damaged due to transit, we may consider a replacement.
Conditions for replacement:
  • Request must be raised within 24 hours of delivery
  • A clear, continuous unboxing video is mandatory
  • Replacement approval depends on verification and stock availability
  •  Keep all items (Including the invoice) in a package
  • Items that are damaged or altered once the tags are removed, may not be accepted and will be sent back to the customer.
  • Please be sure that all items that are to be returned must be unworn and in their original condition with all original tags and packaging intact.
11. Is the unboxing video compulsory?
Yes. A proper unboxing video is required for any replacement request.
It helps us fairly evaluate courier-related damage.

Payments & Security
12. Are payments safe on your website?
Yes. All payments are processed through secure and trusted payment gateways. Anmora Gifts does not store your card or payment details.

13. Will shipping charges be refunded?
Shipping charges are non-refundable.

Product Quality
14. Will the product look exactly like the images?
We aim to display accurate images. However, slight variations in colour or design may occur due to lighting, screen settings, or packaging updates.

15. Do you check products before dispatch?
Yes. Every product goes through quality checks before being packed and shipped.

Support
16. How can I contact Anmora Gifts?
You can reach us via:
  • Email - anmoraaagifts@gmail.com
  • WhatsApp - 
  • Instagram DM - @anmoragifts
(Details mentioned on our Contact page)

Common Questions Asked
17. Is Anmora Gifts a trusted brand?
Yes. Anmora Gifts focuses on quality, transparency, and customer satisfaction. Each order is carefully curated and packed with attention to detail.

18. Why should I choose Anmora Gifts?
  • Thoughtfully curated gift boxes
  • Quality jewellery & accessories
  • Honest policies with clear communication
  • Careful packaging
  • Friendly customer support
19. What if something goes wrong with my order?
While issues are rare, we’re always here to help. If there’s a genuine concern, you can contact us and we’ll assist you to the best of our ability.

20. Is Anmora Gifts suitable for gifting?

Absolutely. Our products are designed especially for gifting, whether it’s a birthday, surprise, or a special moment.